Privacy Policy

Last updated: 24 October 2026

1. Who we are

This website, www.jadesellick.co.uk (the “Site”), is run by Jade Sellick, a sole trader (“we”, “us”, “our”).

We are the “controller” of the personal information described in this policy, which means we decide how and why it is used. We are committed to protecting your privacy and handling your information in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Data (Use and Access) Act 2025 and the Privacy and Electronic Communications Regulations (PECR).

Contact: jadesellickcreative@hotmail.com

2. What information we collect

Depending on how you use the Site, we may collect:

  • Information you give us: your name, email address, phone number, postal address and the contents of any message when you fill in a contact form, email us, sign up to a newsletter, make an enquiry or place an order.

  • Payment information: if you buy from us, payments are handled by Stripe / PayPal. We do not store your full card details.

  • Technical information: your IP address, browser type, device type, pages visited and time spent on the Site, collected through cookies and similar technologies (see section 7).

  • Communications: records of any correspondence between you and us.

We do not knowingly collect “special category” data (such as health or ethnicity information) through the Site.

3. How and why we use your information

We only use your personal information where the law allows us to. Below we explain what we use it for and our legal basis for doing so.

Responding to enquiries. We use your details to reply to your messages and enquiries. Our legal basis is legitimate interests, as we need to answer questions in order to run our business.

Providing our products or services. We use your details to provide what you have asked us for and to take payment. Our legal basis is contract, as we need this information to carry out what you have asked us to do.

Marketing. We use your email address to send you our newsletter or marketing emails. Our legal basis is consent, and you can withdraw it at any time.

Accounting and tax records. We keep records of our transactions to meet our legal and tax obligations. Our legal basis is legal obligation.

Improving the Site. We use information about how visitors use the Site to understand and improve it. Our legal basis is consent where this involves non-essential cookies, and legitimate interests otherwise.

Security. We use technical information to keep the Site secure and to prevent fraud or misuse. Our legal basis is legitimate interests.

Where we rely on legitimate interests, we have considered your rights and interests and concluded that they do not override ours.

4. Marketing

We will only send you marketing emails if you have opted in, or if you are an existing customer and the message relates to similar products or services (and you were given the chance to opt out). You can unsubscribe at any time by clicking the link in any email or by contacting us. We never sell your details to third parties for their marketing.

5. Who we share your information with

We only share your information where necessary and with organisations that act on our instructions or have their own legal duties, such as:

  • website hosting and IT providers (Squarespace);

  • email and newsletter providers (Mailchimp & Outlook);

  • payment processors (Stripe, PayPal);

  • analytics providers (e.g. Google Analytics);

  • accountants, professional advisers and insurers;

  • courts, regulators or law enforcement where we are legally required to do so.

We require these providers to keep your information secure and to use it only for the purposes we specify.

6. Transfers outside the UK

Some of our providers may process your information outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as the UK’s adequacy regulations, the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses. You can contact us for more information about these safeguards.

7. Cookies

Cookies are small files placed on your device when you visit a website. We use:

  • Strictly necessary cookies, which make the Site work (for example, remembering items in a basket). These do not require your consent.

  • Analytics cookies, which help us understand how visitors use the Site.

When you first visit the Site you will be asked to choose which non-essential cookies you accept. You can also control cookies through your browser settings.

8. How long we keep your information

We keep personal information only for as long as we need it for the purposes above. As a guide:

  • Enquiries and correspondence: 12 months after our last contact.

  • Customer and order records: 6 years after the end of the relevant tax year, to meet accounting and tax requirements.

  • Newsletter subscriptions: until you unsubscribe.

When we no longer need your information, we delete or anonymise it.

9. Keeping your information secure

We use appropriate technical and organisational measures to protect your information, including secure hosting, encryption (HTTPS) and restricted access. No system is completely secure, but we will notify you and the ICO where required by law if a breach affects your rights.

10. Your rights

Under UK data protection law you have the right to:

  • be informed about how we use your information (this policy);

  • access a copy of the personal information we hold about you;

  • rectification: ask us to correct inaccurate or incomplete information;

  • erasure: ask us to delete your information in certain circumstances;

  • restrict how we use your information in certain circumstances;

  • data portability: receive your information in a structured, commonly used format where we process it by automated means on the basis of consent or contract;

  • object to processing based on legitimate interests, and to direct marketing at any time;

  • withdraw consent at any time where we rely on consent (this will not affect anything we did before you withdrew it); and

  • not be subject to solely automated decisions that have a legal or similarly significant effect on you. We do not make such decisions.

To exercise any of these rights, contact us at jadesellickcreative@hotmail.com. We will normally respond within one month. We will not usually charge a fee, and we may need to verify your identity first.

11. Data protection complaints

If you have any concerns about how we collect, use, store or share your personal information, please tell us. You can make a data protection complaint by emailing jadesellickcreative@hotmail.com or by writing to us at the address in section 15. You do not need to use any particular wording or mention data protection law.

We will acknowledge your complaint within 30 days of receiving it, investigate it without undue delay, and tell you the outcome.

If you are not satisfied with our response, or you believe your data protection rights have not been properly handled, you also have the right to complain to the Information Commissioner’s Office (ICO):

  • Website: ico.org.uk/make-a-complaint

  • Telephone: 0303 123 1113

  • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

12. Children

The Site is not aimed at children under 13 and we do not knowingly collect their personal information. If you think a child has given us their details, please contact us and we will delete them.

13. Links to other websites

The Site may link to other websites. We are not responsible for their privacy practices, so please read their policies before sharing your information.

14. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the “last updated” date at the top. If we make significant changes, we will tell you where appropriate.

15. Contact us

Jade Sellick
Email: jadesellickcreative@hotmail.com
Website: www.jadesellick.co.uk